Privacy statement for nanoCAD

nanoCAD India regards the privacy and security of user information as a critical component of the products and services that we offer on our web site(s) (collectively, the "Site"). The following privacy statement ("Privacy Statement") discloses our policies on the collection, use, and disclosure of information on the Site.

1. Information collected

nanoCAD India may collect personal identification information from Users in various ways,

• Personal Information: when Users visit our website, register on the Application, place an order, download product, fill out a form, and in connection with other activities, we may collect personal information such name, email address, mailing address, phone number, credit card information.
• Usage Data: We collect data on how you use nanoCAD, including your interactions with the software, features accessed, and preferences.
• Technical Information: We may collect technical information such as your IP address, device type, operating system, and browser details.

2. Protection of personally identifiable information concerning children

nanoCADIndia committed to protecting the privacy of children. nanoCAD does not knowingly collect personally identifiable information from children under the age of 13. If we become aware that we have collected such information, we will promptly delete it. Or youare a parent or guardian and are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

3. Use of Aggregate information

nanoCAD India may collect and use aggregate information about our Users in the aggregate. Aggregate information is used to analyze trends, administer the site, track Users' movements, and gather broad demographic information for aggregate use. We do not link aggregate user data with personally identifiable information.

4. Use of personally identifiable information

nanoCAD India uses personally identifiable information for the following purposes:

• Account Management: To create and manage user accounts.
• Customer Support: To respond to inquiries and provide technical support.
• Product Improvement: To enhance our software based on user feedback.
• Marketing: To send promotional materials and updates (you can opt out).
• To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order.

5. IP address and cookies

• IP Addresses: We collect IP addresses for security purposes and to analyze usage patterns.
• Cookies: We use cookies to improve user experience, track preferences, and personalize content.

6. Sharing of personally identifiable information

nanoCAD India doesn’t sell, rent, or share personally identifiable information with third parties unless required by law or with your explicit consent.

7. Information security and recipients

We implement security measures to protect your data.

nanoCAD India committed to ensuring the security of your information. We employ reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our application is hosted on secure servers, and all sensitive information exchanged between the Application and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. However, no data transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Access to your personal information is restricted to authorized personnel who have a legitimate need to access it based on their job requirements. All employees and contractors are kept up-to-date on our security and privacy practices.

8. Other web sites and links

nanoCAD India may contains links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of such other websites. We encourage Users to be aware when they leave our application and to read the privacy statements of each and every website that collects personally identifiable information.

9. Public forums

Any information disclosed in public areas of our Application, such as forums, message boards, and chat rooms, becomes public information. Users should exercise caution when disclosing personal information in these public areas.

10. Right of access to and rectification of the information

You have the right to access, correct, or delete your personally identifiable information. Contact our support team for assistance.

Please note that this is a general template, and you should consult legal professionals to tailor it specifically for your product. Always keep your Privacy Policy up to date and transparent for your users.

11. Contact

1207 Godrej Waterside, Tower II, 12th Floor, Block DP, Sector V, Salt Lake, Electronic Complex, Kolkata, West Bengal 700091, India.

Email: sales@nanocad.in

12. Date of entry into force of the privacy statement and changes to it

This Privacy Statement may be updated according to nanoCAD India’s requirements and circumstances, or where required by law.

Terms & conditions

By accessing, downloading, or using our software, you agree to be bound by the following terms and conditions.

1. License usage

• nanoCAD is licensed software, not sold.
• Users are granted a non-exclusive, non-transferable license for personal or organizational use.
• Redistribution, reverse engineering, or unauthorized sharing of the software is strictly prohibited.

2. Account & access

• You are responsible for maintaining the confidentiality of your login credentials.
• Unauthorized use of another customer’s account is not permitted.

3. Intellectual property

• All rights, titles, and interests in nanoCAD and related services remain the property of CSoft (developer of nanoCAD).
• Trademarks, logos, and brand names displayed are the property of their respective owners.

4. Limitation of liability

• nanoCAD India shall not be held liable for any direct, indirect, or consequential damages arising from the use of the software.
• The software is provided “as is,” with no guarantees of uninterrupted operation.

5. Governing law

• These terms are governed by the laws of India.

Pricing policy

• All prices displayed on www.nanocad.in are in Indian Rupees (₹) and are inclusive/exclusive of GST (as specified).
• Pricing is subject to change without prior notice; however, the price applicable at the time of purchase will be honored.
• Discounts, promotional offers, or coupon codes are applicable only as per the conditions mentioned during the promotion.
• Subscription plans (if applicable) will be charged on a recurring basis as per the selected billing cycle.

Shipping / Delivery policy

Since nanoCAD is a digital software product, no physical shipment is required.

• After successful purchase, customers will receive a download link, license key, and activation details via their registered email.
• Delivery of license details is typically instant, but in rare cases, it may take up to 24 hours.
• Customers must ensure that the provided email address is correct at the time of purchase.

Cancellation & refund Policy

Order Cancellation:

• Orders for nanoCAD licenses cannot be cancelled once the license key has been issued.

Refunds:

• As per software industry standards, license keys once issued are non-refundable and non-exchangeable.
• Refunds will only be considered if:
  • 1. The wrong product/license was delivered due to our error.
  • 2. The license key provided is non-functional, and our support team cannot resolve the issue.

Trial Version:

• Customers are encouraged to use the free trial version of nanoCAD before making a purchase decision.

Refund Processing:

• Approved refunds will be processed within 7–10 business days to the original payment method